12011

Supervisors, finance and insurance office workers

TEER 2 — College diploma, apprenticeship (2+ yrs) or supervisory

Express Entry skill level: Yes
Regulated in Québec: No
In demand in Manitoba: Yes

Classification

Business, finance & administration

1 › 12 › 120 › 1201

Definition

Supervisors of finance and insurance office workers supervise and coordinate the activities of workers in the following unit groups: Payroll administrators (13102), Accounting and related clerks (14200), Banking, insurance and other financial clerks (14201) and Collection clerks (14202). They are employed by banks and other financial institutions, insurance companies, and by other establishments throughout the public and private sectors.

Main duties

This group performs some or all of the following duties:
Implement efficient working processes and coordinate, assign and review the work of clerks engaged in the following duties: administering accounts payable and receivable; processing, verifying and recording financial documents and forms; administering payrolls; processing, verifying and recording insurance claims and forms; and collecting user fees and payments on overdue accounts
Examine and verify accuracy of work and authorize routine payments, credits and other transactions
Establish work schedules and procedures and coordinate activities with other work units or departments
Resolve work-related problems and prepare and submit progress and other reports
Identify training needs and train workers in job duties and company policies
Requisition supplies and materials
Ensure smooth operation of computer systems and equipment and arrange for maintenance and repair work
May perform the same duties as workers supervised.

Example job titles

•accounts payable supervisor
•accounts receivable supervisor
•bank clerks supervisor
•billing supervisor
•bookkeeping supervisor
•claims adjusters supervisor
•collection supervisor
•credit supervisor

Overview

Under the National Occupational Classification (NOC) 2021, NOC 12011 represents Supervisors, finance and insurance office workers. This unit group falls under TEER 2, which makes it highly relevant for skilled Canadian immigration pathways, including the Express Entry system under the Federal Skilled Worker Program and the Canadian Experience Class. Professionals in this category are responsible for supervising and co-ordinating the activities of clerical workers in finance, insurance, accounting, and related administrative departments.

According to Employment and Social Development Canada (ESDC), the employment requirements for NOC 12011 typically include the completion of secondary school, along with college courses or other educational programs related to the specific sector supervised. Crucially, candidates must possess several years of experience in the clerical occupation they intend to supervise. Key duties include establishing work schedules, co-ordinating activities with other departments, resolving work-related problems, and preparing performance reports.

Disclaimer: This information is provided for educational and search engine optimization purposes only. It does not constitute official legal advice. For authoritative requirements and up-to-date immigration guidelines, please consult official resources from Immigration, Refugees and Citizenship Canada (IRCC).

Educational overview summarizing this occupation. Always confirm against the official NOC profile and IRCC before relying on it.

Verify this NOC with DUTYPROOF →Check program eligibility →

Occupation data: Statistics Canada / ESDC — National Occupational Classification (NOC) 2021.