14102

Personnel clerks

TEER 4 — High-school diploma or several weeks of training

Express Entry skill level: No
Regulated in Québec: No
In demand in Manitoba: No

Classification

Business, finance & administration

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Definition

Personnel clerks assist personnel officers and human resources specialists and compile, maintain and process information relating to staffing, recruitment, training, labour relations, performance evaluations and classifications. They are employed in personnel departments throughout the private and public sectors.

Main duties

This group performs some or all of the following duties:
Process, verify and register documentation relating to personnel activities such as staffing, recruitment, training, grievances, performance evaluations and classifications
Maintain and update manual and computerized filing and registration systems, and compile and prepare reports and documents relating to personnel activities
Respond to telephone and written enquiries from staff and the general public regarding personnel matters
Arrange for advertising or posting of job vacancies, assist in screening and rating of job applicants, and conduct reference checks
Administer and score employment tests, such as keyboarding and proofreading tests
Arrange for in-house and external training activities.

Example job titles

•classification clerk - human resources
•employment clerk
•human resources assistant
•human resources clerk
•labour relations clerk
•personnel services clerk
•staffing clerk
•training clerk

Overview

Personnel clerks (NOC 14102) play a vital role in Canadian organizations by assisting with human resources administration and record-keeping. Under the National Occupational Classification (NOC) 2021 system, this occupation is classified under TEER 4. Individuals in this unit group are employed in human resources departments throughout both the private and public sectors. Common job titles include human resources assistant, personnel clerk, and HR records clerk.

According to the official Employment and Social Development Canada (ESDC) classification, the primary duties of personnel clerks involve maintaining confidential employee files, processing job applications, preparing job postings, scheduling employment interviews, and assisting in the administration of employee benefits, pension, and training programs. To qualify for this role in Canada, candidates generally require completion of secondary school, and some college courses or clerical experience in human resources administration may be preferred by employers.

For Canadian immigration, TEER 4 occupations like NOC 14102 may be eligible for specific Provincial Nominee Programs (PNP), the Atlantic Immigration Program (AIP), or other regional economic immigration streams. Applicants must ensure they meet the specific language, education, and work experience criteria defined by Immigration, Refugees and Citizenship Canada (IRCC). Disclaimer: This information is for educational purposes only and does not constitute legal advice. Please consult a regulated Canadian immigration professional or the official IRCC website for legal immigration guidance.

Educational overview summarizing this occupation. Always confirm against the official NOC profile and IRCC before relying on it.

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Occupation data: Statistics Canada / ESDC — National Occupational Classification (NOC) 2021.