60040
Managers in customer and personal services
- Express Entry skill level
- Yes
- Regulated in Québec
- No
- In demand in Manitoba
- Yes
Classification
Sales & service
6 › 60 › 600 › 6004
Definition
Managers in customer and personal services provide services such as dry cleaning, hairdressing or residential cleaning. This group also includes managers of schools that provide non-vocational instruction in driving, languages, music, dance, art, cooking or fashion.
Main duties
- This group performs some or all of the following duties:
- Plan, organize, direct, control and evaluate the operations of an establishment providing services such as dry cleaning, hairdressing or residential cleaning, or a school providing non-vocational instruction in driving, languages, music, dance, art, cooking or fashion
- Establish or implement policies and procedures for staff
- Plan and control budget and inventory
- Respond to inquiries or complaints and resolve problems
- Manage contracts for advertising or marketing strategies
- Hire, train and supervise staff.
Example job titles
- •barber shop manager
- •car wash manager
- •cooking school manager
- •driving school manager
- •dry cleaning service manager
- •hairdressing salon manager
- •pest control service manager
- •residential cleaning service manager
Overview
Under the National Occupational Classification (NOC) 2021 system, NOC 60040 covers 'Managers in customer and personal services'. This category represents TEER 0 management occupations that oversee establishments providing a variety of services not elsewhere classified, including dry cleaning, hairdressing, residential services, travel agencies, pest control, and cosmetic services. These professionals plan, organize, direct, control, and evaluate the daily operations of their respective businesses, while managing financial budgets, hiring and training personnel, and resolving customer inquiries.
To qualify for this NOC 60040 classification, individuals typically require a college diploma or university degree in business administration or a related discipline, alongside several years of experience within the specific service industry. Because NOC 60040 falls under TEER Category 0, skilled workers in this occupation may be eligible for key Canadian economic immigration pathways, including the Federal Skilled Worker Program (FSWP) and the Canadian Experience Class (CEC) under the Express Entry system, as well as various Provincial Nominee Programs (PNPs).
Disclaimer: This information is for educational purposes only and does not constitute legal or professional immigration advice. For official regulatory guidelines, please consult Immigration, Refugees and Citizenship Canada (IRCC) or a Regulated Canadian Immigration Consultant (RCIC).
Educational overview summarizing this occupation. Always confirm against the official NOC profile and IRCC before relying on it.
Occupation data: Statistics Canada / ESDC — National Occupational Classification (NOC) 2021.