64401
Postal services representatives
- Express Entry skill level
- No
- Regulated in Québec
- No
- In demand in Manitoba
- No
Classification
Sales & service
6 › 64 › 644 › 6440
Definition
Postal services representatives serve customers and record transactions at sales counters and postal wickets. They maintain inventory and order supplies in post offices and internal mail rooms. They are employed by Canada Post Corporation, courier and parcel express companies and establishments throughout the public and private sectors.
Main duties
- This group performs some or all of the following duties:
- Calculate and affix the correct postage on letters, parcels and registered mail and receive payment from customers
- Sell stamps, prepaid mail and courier envelopes and money orders
- Route mail to the proper delivery stream
- Sign or obtain signatures from recipients for registered or special delivery mail and keep records
- Answer inquiries and complete forms regarding change of address, theft or loss of mail
- Record and balance daily transactions.
Example job titles
- •bus parcel express clerk
- •express mail service clerk
- •mail clerk
- •mail room clerk
- •postal counter clerk
- •postal wicket clerk
Overview
Postal services representatives under the National Occupational Classification (NOC 64401) play an essential role in Canada's communication and logistics network. Classified under TEER category 4, these professionals are primarily employed by Canada Post Corporation, retail post office outlets, and private courier companies. Their primary responsibilities involve directly assisting customers with postal services, including the sale of postage stamps, money orders, prepaid envelopes, and parcel post services, as well as handling registered mail.
Educational overview summarizing this occupation. Always confirm against the official NOC profile and IRCC before relying on it.
Occupation data: Statistics Canada / ESDC — National Occupational Classification (NOC) 2021.